docusrch Privacy Policy

This Privacy Policy describes how Synergise AI, LLC ("Synergise AI," "we," "our," or "us") collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our "Services"), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide.

We collect the content you submit to our Services. For example, we collect information about documents or other files you upload to the Services, and we may access content such as text, images, and other data that is stored in your account.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

• Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version.
• Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience.

Information We Collect from Other Sources

We may obtain information from other sources. For example, we may collect information from third-party services you use to sign up for or log into our Service.

Use of Information

We use the information we collect to:

• Provide, maintain, and improve our Services;
• Personalize and improve your experience on our Services;
• Process transactions and send related information, including confirmations, receipts, and user experience surveys;
• Send you technical notices, security alerts, support messages and other transactional or relationship messages;
• Communicate with you about new features, products, services, and events offered by Synergise AI;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity;
• Debug to identify and repair errors in our Services;
• Comply with our legal and financial obligations.

Sharing of Information

We share personal information in the following circumstances or as otherwise described in this policy:

• We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, storage, analytics, payment processing, fraud prevention and security, customer service, and marketing and advertising;
• We may share personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process;
• We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Synergise AI, our users, the public, or others;
• We share personal information with your consent or at your direction;
• We also share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Retention

We store information about you for as long as necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Your Choices

Account Information

You may update and correct certain account information at any time by logging into your account or contacting us. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving promotional emails from Synergise AI by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Data Subject Rights (EEA and UK)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights regarding your personal data, including the right to access, correct, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the contact information provided below.

Children

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18 without verification of parental consent, we will delete that information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@docusrch.com. You can also review our Terms of Service for more information about using our platform.